Citizen’s Charter
City Hall Department's Citizen's Charter
Mandate
Republic Act 7160, also known as the Local Government Code of 1991 gives the
local governments powers to ensure the preservation and enhancement of culture,
promotion of health and safety, right of people to a balanced ecology, development
of technological capabilities, improvement of public morals, economic prosperity and
social justice, full employment of residents, peace and order, and the convenience of
inhabitants.
Vision
San Pedro City: A leading recognized Smart City in CALABARZON by 2032.
Mission
Service Pledge
It is the ultimate goal of the Officials and Employees of the City of San Pedro to
make San Pedro a highly-urbanized place to sojourn, and the best commercial hub
to do business. Running parallel is our desire to provide the best quality services to
our constituents through effective and efficient governance. It is therefore imperative for us to ensure public safety, promote social justice and well-being, as well as the protection of human rights of every citizen of the City of San Pedro. All these are important to us because WE CARE.
Work even beyond the call of duty, and not only during working hours/days, as
provided for by law.
Excellence is the guiding principle of our public service.
Commitment to our sworn duty above all, and next to God.
Accountable to the people we serve.
Reliability and dependability of our services.
Efficiency and effectiveness is the very core and heart of our governance.
List of Services
City Agriculture Office
- Seedlings Dispersal
- Seeds Dispersal
City Social Welfare and Development – Office of the Senior Citizens Affairs
- Issuance of Senior Citizen ID and Purchase Booklet (DTI and Medicine)
- Issuance of Lifetime Philhealth Membership
City Social Welfare and Development – Persons with Disabilities (PWD)
- Issuance of PWD ID and Purchase Booklet (DTI and Medicine)
City Veterinary Office
- Inspection of Animals Prior to Slaughter
- Free Anti-Rabies Vaccination
- Issuance of Veterinary Health Certificate (Dogs and Cats)
- Issuance of Veterinary Health Certificate (Hogs)
- Issuance of Veterinary Health Certificate (Goats)
- Issuance of Veterinary Shipping Permit
- Veterinary Consultation
- Issuance of Meat Inspection Certificate
Office of the City Mayor – San Pedro Urban Development
- Request for Landscaping of Open Spaces
- Maintenance of Public Parks, Streets and other Landscaped Areas
- Re-painting Jobs at Open Space Park
Office of the Economic Enterprise – Cemetery Division
- Issuance of Burial Permit (Public and Private Cemeteries)
- Issuance of Certificate of Location
- Securing/Renewal of Contract of Lease
- Availing of Estate Lots, Lawn Lots and Bone Crypts
- Leasing and Interment Services for Apartment Type Niches
- Processing of Construction Permit for Estate Lot
- Interment Services
Public Employment and Services Office
- Mayor’s Clearance and Mayor’s Working Permit
- Referral and Recommendation Letter
- Company Accreditation for Job Fair or Recruitment Activity